Adjoining the wide range of top quality products, Bowltech also offers great service & support. Whether it relates to maintenance of your lanes, your lane machines, or technical malfunctions, Bowltech will assist you and provide the solution.
REPAIR & EXCHANGE QUBICAAMF
Have a monitor or chassis that needs repair, but don’t have the budget to purchase new? We understand. Bowltech and QubicaAMF have a solution you’ll really appreciate, the Repair and Exchange program.
Instead of waiting for reparation of a defective (electronic) component, we will immediately send you a QubicaAMF remanufactured component. The returned defective component will then be carefully inspected, cleaned, repaired and made ready by QubicaAMF for the next Exchange application.
To increase the reliability and durability of the Exchange products, the entire product will be inspected thoroughly. This is why exchanged parts that have been checked by QubicaAMF qualified technicians are generally upgraded to the latest developments. This is especially beneficial when exchanging older models of hard drives, batteries, cables, relays and communications chips.
Of course there still is the option to repair you own defective part if wished to do so.
WHAT TO DO IN CASE OF A MALFUNCTION
In case of an acute malfunction, we request you to contact us during office hours with our service desk. We kindly advise you to clearly state that you are calling because of a technical problem so we can be assured to connect you with the right person as soon as possible.
For support contract users of QubicaAMF scoring systems, you can directly contact the Technical Support Helpdesk QubicaAMF outside office hours via +39 51 4192630.
PREVENTATIVE / PERIODIC MAINTENANCE
Preventative maintenance is the way to improve the reliability of the base of your bowling center. This makes it less likely that at the most unfortunate moments malfunctions occur, causing you to shut down your lanes. Thorough preventative maintenance will extend the life of your bowling center equipment and installation.
Bowltech can advise you in (preventative) maintenance and work with you to develop a maintenance plan.
In addition, our certified mechanics can support you during periodic maintenance. If you are interested or would like to know more? Please contact us.